Consumer Complaint Detail

JEEP / LIBERTY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007092503 Incident Date: Jan, 01 2007
Consumer's City: WEST ORANGE Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GL48K24W Date added to File: May, 23 2021
Date Complaint Received: Jan, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 23 2006
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I received a letter from daimler chrysler corporation about a safety recall for 2002 through 2006 model year jeep liberty vehicles, which can cause ball joint separation and can result in a loss of steering control and could cause a crash without prior warning. (daimler chrysler corp. suggested to make an appointment as soon as possible) my complaint is that i called the dealer on january 2nd, i made an appointment, the closest date was two weeks after i called, i thought it was a long period of time considering the type of problem, but one day before my appointment date, i decided to call the dealer to confirm my appointment, and big was my surprise when they told me that my appointment was cancelled and that i have to wait until i hear from them again, it's been a week since that incident. my concern is that i may be involved in a crash because of this problem, and would like to have this recall solve as soon as possible. *jb