Consumer Complaint Detail

JAGUAR / XKR / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007092611 Incident Date: Jan, 17 2007
Consumer's City: LAKE FOREST Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Jaguar Cars, Ltd.
Model Name: XKR Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: SAJDA42B02P Date added to File: May, 23 2021
Date Complaint Received: Jan, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 28 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Completeted a turn from off ramp and driving straight with a speed of approximately 35 miles per hour when vehicle lost steering control and braking power. inputs to the steering and braking had no effect on changing vehicle course and/or speed. the vehicle subsequently impacted a guard rail and was then hit by a semi truck. none of the air bags in the vehicle deployed. road conditions were dry and the accident occured during the afternoon. injuires to myself included a 2 inch laceration to the top of my head treated with staples, a broken left clavicle, fractured left ribs, and facial bruising. i was trapped in the vehicle because both doors could not be opened because they were jammed by impact forces. i had jaguar's main customer service contacted requesting an engineerng investigation but was told that it is not supported and was deferred to my insurance company. *nm