Consumer Complaint Detail

PORSCHE / 911 CARRERA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007092645 Incident Date: Jan, 21 2007
Consumer's City: LOS ANGELES Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Porsche Cars North America, Inc.
Model Name: 911 CARRERA Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:storage:fuel gauge system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WP0AA2998XS Date added to File: May, 23 2021
Date Complaint Received: Jan, 21 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 18 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* -the contact owns a 1999 porsche 911 carrera . the contact researched recall notice# 00v109000. when the contact fills the vehicle with fuel to capacity the fuel gauge reads empty. the vehicle does not start immediately when the gas tank is at capacity. the vehicle will only start after several attempts. when the engine is turned off the contact has to make several attempts to restart the vehicle. the contact called the dealer to schedule an appointment to honor the recall and was abruptly told that they knew nothing about the recall, and there would be a charge to update the software in the instrument cluster so that the fuel level and the range of remaining fuel are determined and displayed correctly. this failure only occurs when the contact fills the gas tank with fuel to capacity. *ak