Consumer Complaint Detail

FORD / FOCUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007092776 Incident Date: Jan, 19 2007
Consumer's City: CHARLOTTE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAHP383X3W Date added to File: May, 23 2021
Date Complaint Received: Jan, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 20 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My key stopped working, or would only work intermittently for the past month. i started carrying my spare key at all times so i wouldn't get stranded. i finally had a 2nd key made ($125 at dealership). the new key failed to work later the same day. more intermittent ignition problems for next 2 weeks. this past saturday both keys failed. when i could finally get the car to start i came home and started researching on web. found this is a widespread well-known problem. have appt. at dealership tomorrow for total ignition replacement, my time, my dime. it will be a few hundred dollars. i already work a full time and part-time job to make ends meet. i cannot afford this. i can't afford to be stranded someplace in the middle of the night, either. ford damned well knows about this, and just ignores their customers. this is the 5th ford i've owned in 20 years. it will be my last. *jb