Consumer Complaint Detail

FORD / TAURUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007092967 Incident Date: Jan, 23 2007
Consumer's City: CAPE ELIZABETH Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP56S2YA Date added to File: May, 23 2021
Date Complaint Received: Jan, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 20 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2000 ford taurus model ses and have encountered suspension problems as related to the coil springs. two years ago the left front coil spring broke and punctured my left front tire while driving and i nearly hit a utility pole. i found out there was a recall and both left and right front coil springs were replaced by ford dealer. yesterday, while my car was at the body shop, they noticed that the driver's side rear coil spring was broken and it has cut a groove into the tire and will cause the same dangerous action as the front coil did two years age. i might not had been as lucky this time, depending on where and at what speed i was driving, if i had not had the vehicle in the body shop and they had not found the defect. it is amazing to me that ford motor corp.,would not have recalled the rear coil springs, the same as they did for the front. they are basically the same configuration, and perform the same function as the front coils, did they not think that it would not be the same outcome. this is extremely dangerous and could cause serious injury and most likely death in many instances. the real problem is that the owner is unaware of the problem until something happens. i did not know or have any inkling, in either case, that the springs were broke. there is no way of telling unless the car is on a lift, so if an owner is lucky enough to have the vehicle in the shop for repairs or inspection, it would most likely go unnoticed until a tire blew and put their life in jeopardy while on the road.