Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007092975 | Incident Date: Jan, 08 2007 |
| Consumer's City: LEHI | Consumer's State: UT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 24 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 16 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Vw passat 2004 purchased new from dealer in jan. of 2005. we did our own oil changes following the manual recommended schedule and oil specifications (every 5,000 miles 5w-30 or 5w-40 regular or synthetic oil). we never received a letter from vw nor the dealership about the extended warranty for the known oil sludge problem nor any new requirements for oil changes. most of the oil changes were done at home and recorded in the manual; two were done outside and have receipts. oil pressure light went on at about 45,000 miles, car was towed to dealership. they recommended a new motor. dealership contends that warranty will not cover it because they require synthetic oil only and for oil to be changed at the dealership. vw warranty denied warranty service. car is still at the dealership. *nm |