Consumer Complaint Detail

JEEP / LIBERTY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007093029 Incident Date: Jan, 24 2007
Consumer's City: Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GL38K74W Date added to File: May, 23 2021
Date Complaint Received: Jan, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently received a letter about a lower ball joint recall on my 2004 jeep liberty. although the manufacturer fixed the recall i was informed at the time of service that i now have to spend $40 to have the automobile aligned due to the recall service. i contacted chrysler and they informed me that the recall did not cover the alignment although the alignment was needed because of the service performed under the recall. i feel that any service needed due to a recall should be part of the recall . thanks for your help, james jones. *nm