Consumer Complaint Detail

FORD / EXPLORER / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007093245 Incident Date: Jan, 15 2007
Consumer's City: BAKER Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34X3TU Date added to File: May, 23 2021
Date Complaint Received: Jan, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 05 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Front windshield wipers fail to operate during wet/raining weather. the condition is intermittent, ie most wet conditions cause this 'lock-up' condition. turning ignition off-and-on again in attempt to reset function does not work. in addition the interior lights, rear wiper, all power windows, and 4-wheel drive functions fail. the dealership ended up replacing the, you guessed it, gem module - the same one cited in the recall for other year vehicles. there is a recall (number 00v072000) for a similar problem on the same vehicle make and model but for years 1999 and 2000. this is a 1996 ford explorer 4x4 and has exhibited this problem for several years now, only recently was the dealership able to determine that the gem module was the apparent culprit. *nm