Consumer Complaint Detail

SAFETY 1ST / DESIGNER 22 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007093319 Incident Date: Jan, 27 2007
Consumer's City: MUSKOGEE Consumer's State: OK
Vehicle Transmission Type: Manufacturers Name: Dorel Juvenile Group
Model Name: DESIGNER 22 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The top latch strap provided on this seat cannot be tightened firmly against the vehicle seat. rather than provide a (normal) tensioning device for the top strap, the manufacturer elected to provide a dual loop steel plate. the strap is threaded through this plate in a ridiculously complex manner, and no amount of pulling, tugging, or trying to finagle enough slack through the multiple layers the strap goes through (to allow the whole strap to be pulled tightly) allow proper tensioning to secure the child seat back to the vehicle seat. a few dollars saved in manufacturing cost by providing this plate rather than a tensioning device have resulted in a child seat that cannot be used properly. this is simply incompetent engineering. i returned the seat to wal-mart for a refund, but there may be people who do not have the same options for return, and end up installing the seat in an unsafe and insecure manner. note that the correct model of seat was not shown in your drop-down menu, so i had to select another model in order to proceed. the seat i'm filing a complaint about is a safety 1st booster seat manufactured by dorel juvenile group. model # 22-561-wal. manufactured: p102 b 220565 09/22/06. thank you. *nm