Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007093493 Incident Date: Jan, 28 2007
Consumer's City: MCDONOUGH Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP54L83R Date added to File: May, 23 2021
Date Complaint Received: Jan, 29 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 13 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact owns a 2003 chrysler town and country. the contact stated that the transmission shifted when engaging the second gear, and it slipped back into first. the vehicle jerked harshly each time trying to shift gears, it eventually shifted gears. the contact was told by the customer care center on more than one occasion that they will notify him when they have diagnosed the problem. the contact stated that it has been four years that he has been trying to have this same problem repaired. the contact was told by the dealers engineer that the problem was in the computer system. the contact stated that the transmission has been unsuccessfully repaired on three different occasions.*ak updated 02/22/07