Consumer Complaint Detail

MERCEDES BENZ / E320 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007093677 Incident Date: Jan, 28 2007
Consumer's City: MACUNGIE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E320 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBUF22X17B Date added to File: May, 23 2021
Date Complaint Received: Jan, 30 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 26 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact stated that the transmission on a 2007 mercedes benz e was surging. while driving at 15 mph once reaching 2000 rpm the engine would instantaneously surge to 3000 rpm within moments and then returned to the previous reading. since the vehicle had a diesel engine the failure caused the vehicle to lurch forward, and skid on ice. the contact stated that he had an internal mercedes bulletin that stated the problem, but that they currently did not know how to repair the failure. *ak updated 2/22/2007 - the dealer installed a factory upgrade which they said would alleviate the problem. *nm