Consumer Complaint Detail

FORD / FOCUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007093686 Incident Date: Jan, 02 2007
Consumer's City: COLORADO SPRINGS Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAHP31393R Date added to File: May, 23 2021
Date Complaint Received: Jan, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 06 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2003 ford focus. the fault is that when i put the key in the ignition, the key will not turn at all. it is locked in place. it happened once this summer on this car and on a 2002 focus i sold to a friend whom works with me. i called the ford dealership to see if they have seen this problem, which they had. they told me i could tap it with a rubber hammer to get it to unlock. sure thing, it did. i checked for recalls, which none were found. i checked for tsb's, sure enough, there are numerous reports of this problem. this appeard to be a major defect. i believe this could be a serious safety problem if for instance someone went for a drive during the winter in the remote mountains and stoped to got for a walk. upon return, the defective ignition wouldn't work and they're stranded. ford didn't appear to want to listen to my complaints. look at the tsb's and you'll really get a good picture of the volume of ignation problems.