Consumer Complaint Detail

HONDA / ODYSSEY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007093708 Incident Date: Jan, 08 2007
Consumer's City: GILBERT Consumer's State: AZ
Vehicle Transmission Type: MAN Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKRL189X3H Date added to File: May, 23 2021
Date Complaint Received: Jan, 30 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 25 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact owns a 2003 honda odyssey. she found recall# 04v176000, power train manual transmission on the nhtsa website. the contact purchased the vehicle in 2002 from an individual. the gears were not shifting properly. after driving the vehicle 900 miles the contact was unable to shift from reverse ,and then was unable to shift from second to third gear. the contact was advised that the previous owner purchased the vehicle from canada. the manufacturer called canada, and they faxed her the recall, and authorized the dealer to honor the recall. however, the mechanic advised the contact that the transmission needed to be replaced. the vehicle was currently at the repair shop. the dealer was a authorized to repair the transmission at no cost to the contact. during a follow up by the manufacturer the dealer stated that they were unable to get authorization. the contact advised the dealer of the failures prior to warranty expiring ,and during diagnosis, they found the vehicle operating normally even though the gear box wouldn't engage properly. the contact did feel safe whiledriving the vehicle due to the risk involved. the current mileage was 58000 and the failure mileage was 57110.