| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007093758 | Incident Date: Jan, 16 2007 |
| Consumer's City: KENILWORTH | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: BMW of North America, LLC |
| Model Name: X3 | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: Yes | Persons Injured: 1 |
| Vehicle's VIN#: WBXPA734X4W | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 31 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 27 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: As i was driving my 2004 bmw x3 during cold weather, i smelled something burning. i pulled my car over, turned off the heat and checked under the hood. the smell had dissipated and i could see no smoke or any evidence of fire. i restarted the car with the heater turned off, and shortly after, felt a strong burning sensation on my hip and realized that my coat was on fire. i stopped the car and jumped out and used a large book to smother the fire on the driver's seat. field's bmw in northbrook, il took the car back that same day, and the next day confirmed a seat heater fire. i went to my doctor to confirm the burn on my leg. as of today, feb. 1, i have not received any offer, settlement, or satisfaction from bmw. i called bmw north america myself, and received a return call from jay hansen, who seemed responsive, but i have not heard from him since. amazingly, since the day after the fire, when they called to confirm the cause of the fire was the seat heater, i have not heard from the dealership. *jb |
