Consumer Complaint Detail
LAND ROVER / DISCOVERY II / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007093838 | Incident Date: Jan, 25 2007 |
| Consumer's City: WALKERSVILLE | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Land Rover |
| Model Name: DISCOVERY II | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:driveline:driveshaft |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: SALTY1247YA | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 31 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 14 2006 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My wife was driving our 2000 land rover discovery ii (with 50,000 miles) on md highway 15 with my three children when she heard a loud noise and the vehicle came to a slow stop. the car was still running, but would not go into gear. she called for a tow and we had the car diagnosed at a local mechanic. when i found out what happened i was absolutely astounded. the vehicles universal joint failed causing the drive shaft to fall from the transfer case and crack the transmission. this car had been serviced and cared for extremely well-it was considered to be in excellent condition. a car with 50,000 miles should not have the universal joint fail. the mechanic was very clear in stating it was definitely a manufacturing flaw. at the time of the failure, my wife was on the off ramp traveling at 15 miles an hour-if this would have happened at normal highway speed, the outcome would have been quite different; i am lucky no body was hurt. i immediately had it towed to land rover bethesda where i was sure land rover would assist in the repair of such a catastrophic failure. this failure was diagnosed at the land rover dealer as extremely odd and they could not find any reason for the failure. land rover also refused to take any responsibility for the failure. they refused to help with any financial support and showed no concern for my families safety or the safety of any of their customers. this vehicle has a 50,000 warranty, although it was past the 4 years-land rover should have backed up their product and investigated the issue more thoroughly. i was shocked. i have been a loyal land rover customer for 15 years, but i have absolutely no faith in their product after this incident. i will never purchase another land rover again. i am very concerned for any families who own this year and make of vehicle and hope that this will be investigated further. i feel that this could be a possible recall item. *nm |