Consumer Complaint Detail

MERCEDES BENZ / HEADLIGHT LENSES / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007093898 Incident Date: Jan, 12 2007
Consumer's City: PLAYA DEL REY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: HEADLIGHT LENSES Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBRF64J12E Date added to File: May, 23 2021
Date Complaint Received: Feb, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 25 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Both internal seat control modules have electrical fault. test code 8e3l-k8nnq. found 1.66 amp of draw (out of spec. range) amp drop when disconnected: passenger side to: .1114 and driver side: 0.59 milliamps. 1/13 alarm sounds and battery dies. technician replaces battery, but warns likely to happen again-many cases. 1/16 same problem. car taken to other m-b dealership. diagnosed as above. replaced both modules 1/25. dealership had trouble getting part due to unusually high volume for this repair. 18 modules gone or on reserve in one week in santa monica alone. mercedes corporate office unresponsive. carmax denies known fault, but reports customer with same complaint previous week. *nm