Consumer Complaint Detail

TOYOTA / TOYOTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007093909 Incident Date: Jan, 19 2007
Consumer's City: SANTA CLARITA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: TOYOTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDZT34A92S Date added to File: May, 23 2021
Date Complaint Received: Feb, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 17 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1:40 pm, jan 20, 2007, i was driving my sequoia n/b on sierra hwy in the city of santa clarita. i was traveling approx 40-45 mph. i noticed a slight stiffness in the steering. a short time later the left front of my vehicle violently fell to the ground. there were vehicles behind me and with difficulty i steered to the curb. when the vehicle fell to the ground, i heard a loud 'bang', and i felt that i lost some of my brakes. one of the drivers behind me told me she saw sparks coming from under my vehicle. i looked at the front of my vehicle. i saw the left front tire, wheel & hub (all still attached) folded under the left running board preventing the front fender and bumper from falling directly to the roadway. i saw that the brake lines appeared to be broken. i had the vehicle towed to toyota on mon, jan 22, 2007. i was told that it appeared the left upper ball joint had broken causing the wheel to break away from the vehicle. the dealership contacted their service director to determine what repairs should be made. i was subsequently told that my vehicle was out of warranty and that toyota had 'no liability' to repair my vehicle at their expense. repair estimate is approx $5,000. + the rental vehicle they arranged. i was told a regional service inspector would look at my vehicle. i told them that i wanted the old parts if repairs were to be made. i am now afraid to drive my vehicle. i went to the toyota web site and noticed numerous recall notices from toyota for front ball joint failures on my type of vehicle. i received no recall notices from toyota. toyota stated my vin was not on the list for any recall notices. the toyota service dept stated that this would not be considered 'normal wear and tear' that would require me to have this item checked during all of my regular maintenance services. this failure could have been much worse, causing serious injury to myself and others on the road. as of this date i have not been notified that the regional inspector has inspected my vehicle. *jb