Consumer Complaint Detail

MERCURY / MYSTIQUE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007093998 Incident Date: Feb, 01 2007
Consumer's City: MINNEAPOLIS Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM66L4XK Date added to File: May, 23 2021
Date Complaint Received: Feb, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 28 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: See nhtsa action number : dp06004. complainant vehicle (mercury mystique 1999) exhibits the identical conditions. complainant attempted to receive repairs from an authorized mercury dealer in 2002, was (a) not told of any existing ford campaign involving the subject matter; and (b) was told that nothing could be done for less than multiple thousands of dollars. since that time, the warpage has worsened to the point where the grill for the defroster will no longer stay in place, and defroster performance to the driver's side is severely undermined due to uncontrolled airflow through the opening to the defroster blower. *nm