Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007094035 Incident Date: Jan, 02 2007
Consumer's City: MILLBROOK Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU67E02U Date added to File: May, 23 2021
Date Complaint Received: Feb, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle is a 2002 ford sport trac with approx 42k miles. began with rapid flashing of left turn signal. rear turn and brake lamp were inoperable. replacing bulb had no effect. found positioning steering column to a higher tilt position corrected malfunction. removed steering column cover and found 4 wires pulled out of connector on multi-function (turn signal switch). wires move in and out as column is moved through tilt range. wires out at bottom of tilt and in at top of tilt range. removed connector part # e6db-14489-da. 3 connector pin retainers fell out and were recovered. a fourth was found to be in the connector but not retaining it's pin. connector must be replaced to correct problem. also the wiring harness is secured above the tilt pivot point of the steering column. i believe the harness is secured with insufficient slack to prevent excessive stress on the connector at the lower positions of the steering column tilt range. i base this on the fact that the 3 pins with broken retainers are on the top row of the connector and would be the most stressed in a lower position of the steering wheel. also i have over 20 years of aircraft electronics experience as an avionics technician and fully understand proper wire routing procedures. digital pictures of the connector are available. *jb