Consumer Complaint Detail

JEEP / LIBERTY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007094201 Incident Date: Feb, 01 2007
Consumer's City: WORTHINGTON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GL58K54W Date added to File: May, 23 2021
Date Complaint Received: Feb, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2004 jeep liberty has a recall for the (f23) lower ball joints. i took my vehicle into a jeep dealership on 18 january to have the problem corrected. i was told that the parts were on backorder through chrysler and that it would be at least 6 weeks until they arrived. on 2 february, approximately 8:00 am, i was leaving my home for the airport. i was still in my driveway thankfully when the accident occurred. my vehicle had a sudden jolt and the right side of the jeep fell, burying my right front tire. the lower ball joints had separated with no warning. it caused additional damage to the tire and undercarriage. i would hate to think what would have happened if i were on the road or highway. this recall is so severe! this will cause deaths if someone doesn't do something about it. how can they not have enough parts for such a severe recall??? my jeep was towed to the a dealership. they did manage to fix it along with the additional damage that this recall caused. *jb