Consumer Complaint Detail

LINCOLN / LS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007094330 Incident Date: Feb, 05 2007
Consumer's City: Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: LS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM87A21Y Date added to File: May, 23 2021
Date Complaint Received: Feb, 05 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 28 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact owns a 2001 lincoln ls. the safety recall was 00v359001concerning lower ball joints. ford told the contact that the recall didn't exist. he was also advised that on the recall the number should have an s instead of the letter v. the vehicle was making a metal on metal grinding sound when the contact made a turn. this failure occurred when the vehicle wasn't moving, and the steering wheel was turned from left to right. speed and weather were not factors in the failure. the service technician stated that the lower ball joints were loose , causing the vehicle to make the grinding sound, and advised him to replace the entire unit. the current and failure mileage was 64,600. the grinding has been heard on 8 occasions.*ak