Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007094354 | Incident Date: Feb, 02 2007 |
| Consumer's City: BERKELEY | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWRH63B54P | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 05 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 17 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My car, a 2004 vw passat glx automatic, has had a transmission problem since the day i bought it, when the salesperson told me it just needed to adjust to my driving style. months later, it was clear that it wasn't adjusting to my driving style. i took it in and it was "fixed." about may or june of 2006, it began to experience problems again, e.g., slamming, surging, delayed engagement, etc. i gave it some time, hoping it would "readjust," then took it in november of 2006, when the problems had become more acute. in a 4-5 minute test drive within a mile of the dealer, the most worrisome malfunctions could not be repeated. the service manager at the time said the minor issues were normal, and that i would have to "write a letter" to get the problem addressed. on saturday, 2/3/07, a transmission surge propelled my car over a speed bump and into the concrete, causing what i presumed was an oil leak. this transmission issue presents obvious hazards to people, in addition to property. as of today (2/6/07), the dealer is requesting that i pay approximately $900 to fix the oil pan so they can drive the car and address the transmission malfunction. *jb |