Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007094367 Incident Date: Jan, 25 2007
Consumer's City: BATON ROUGE Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FMDU63K93Z Date added to File: May, 23 2021
Date Complaint Received: Feb, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 30 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. while stopped on the interstate waiting for traffic to move, my 2003 ford explorer xlt was rear-ended by another suv traveling at presumably highway speed. as a result, my suv was propelled forward, hitting the rear of another vehicle. 2. **drivers side airbag did not deploy.** passenger's side airbag deployed (the driver was the only passenger). **the base, and possibly the back, of the drivers seat broke.** (i was restrained in a seat belt.) i hit the roof of the vehicle, hitting my head quite hard on the rubber gasket edge of the moonroof, and when landing i think i hit my nose on the steering wheel. when i landed, the base of the seat broke...when looking at it from the side (looking at the controls), the base of the seat has a bend in it like an upside-down v, and the seat back appears to be reclined. i still have a knot and pain on the top of my head, my neck is stiff and now sometimes pops/cracks/crunches when i turn my head, my left shoulder joint is very sore, and i have some dull intermittent lower back pain. besides temporary bleeding immediately after the accident, i am unaware of any damage to my nose. 3. no repair has been done. insurance damage estimate is pending, but i expect it will be considered totaled. *jb