Consumer Complaint Detail

MERCEDES BENZ / C CLASS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007094500 Incident Date: Feb, 06 2007
Consumer's City: BROOKLYN Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: C CLASS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBRF61J82F Date added to File: May, 23 2021
Date Complaint Received: Feb, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 04 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On february 6, 2007, i took my mb to sovereign motor cars ltd in brooklyn, because of the srs light. the alternator was replaced in 2005 and the above company told me that it had to be replaced again. in the mist of replacing the alternator via drilling, the cap (bottom part that holds the bolt) broke. i was informed that this is common because of the mixture of aluminum engine and steel casing. i was told more than 2% of mercedes benz vehicle that enter this shop the cap breaks as a result of oxidation as told by mr. yeltkin, shop stewart. sovereign wanted me to pay for the repair of this incident more than $2000 for a faulty capping. or $800 to have it welded together but then was told it may break again. both bolts were damaged but sovereign replaced them with temporary bolts to shoo me on my way. *nm