Consumer Complaint Detail

FORD / TAURUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007094545 Incident Date: Jan, 01 2007
Consumer's City: WHITE LAKE Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP55S82G Date added to File: May, 23 2021
Date Complaint Received: Feb, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 17 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On january 2, 2007, i was backing out of my apt parking space and my driver's side tire blew out after only backing out no more than one foot. my tire was less than one year old. i went to get a new tire as it could not be fixed. i went to put the new tire on when i realized the coil spring had been broken off and that was what punctured my tire. i could not put the new tire on because of the now broken coil spring. luckily i was able to drive my car with the spare on as the spare was not high enough to be punctured by the pointed edge of the broken spring. i am unemployed so i had to search for the cheapest ways to fix this. i found a new tire at belle for $68.90 and i got the spring and sway bar link replaced for $398.91. before getting my car fixed, i did some online research and discovered that there was a recall on ford taurus' between 1999-2001 for the coil springs. i also discovered that many people with 2002 taurus' were having the same problem with their coil springs. i am now very discouraged about the safety of my car. i certainly don't want to cause an accident that may cause injury to myself or someone else. if this were to happen on a freeway, my life would be in danger. i hope that the coil springs are recalled so that i can get the remaining coil springs replaced and then i could feel safer when i am driving. i wholeheartedly believe that the 2002's should be added to the list of taurus recalls. this happened as i was backing out of my parking spot not while i was driving. this indicates that it is a coil spring failure and no fault of my own. these coil springs are going to continue to fail and possibly endanger lives. i would greatly appreciate a response to this submission. thank you sincerely. [xxx]. *nm information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr