| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007094629 | Incident Date: Jan, 31 2007 |
| Consumer's City: LOUISVILLE | Consumer's State: KY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: ES350 | Model Year: 2007 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTHBJ46G672 | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 07 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 11 2007 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I bought a lexus es 350, 2007, on jan. 12, 2007, and drove it at night for the first time on feb. 2, 2007. the car has hid headlights with afs. we were driving on an interstate with no other lights around and we drove it in the city the next night. the headlights are unacceptable because we can barely see with them at night. it's worse obviously outside cities, but also difficult even where there are street lights. we can see clearly a few feet in front of the car, but then there is a line between dark and light. above the line is what can only be described as a black wall. this makes you out drive your headlights constantly, like driving blind. the headlights appeared to be so low that you could barely see the bottom third of the car in front of you. very dangerous and scary. we took the car back to the dealer, who said he turned the afs off and it would be ok. it wasn't ok. it was exactly the same with the afs off or on, so the next day we went back to the dealer and asked if he could adjust the headlights. he said the company did not allow them to adjust the headlights. i have called the lexus 1-800 customer service number today and hope they will solve the problem, but i've since heard other people complain about this same problem in this car. i consider myself lucky to have made it home safely both nights that i have driven this car. it seems like it's an accident waiting to happen. *jb |
