Consumer Complaint Detail

CHEVROLET / SUBURBAN 1500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007094798 Incident Date: Jan, 31 2007
Consumer's City: LAKE ARIEL Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN 1500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNFK16Z24J Date added to File: May, 23 2021
Date Complaint Received: Feb, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I would like to raise a complaint regarding the instrument cluster on my 2004 chevrolet suburban. the speedometer reading has become erratic and never reports the proper speed. at times it may be 0, at others it may be 120 mph, and at other times just all over the place. this has become a real safety issue when driving alone on a road or in visibly impaired conditions since you just have no reference to know how fast you are traveling. after conducting searches on my own, this is apparently a rampant problem during these year's gm models. the dealer wants approximately $500 to fix it and this just seems very unfair for a $40,000 3 year old vehicle. since this appears to be a very common problem, i would like to urge chevrolet to step up and recall vehicles for this issue so that we can have it fixed. thank you, debra troiano. *nm