Consumer Complaint Detail

CHEVROLET / SILVERADO 2500 HD / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007094835 Incident Date: Feb, 05 2007
Consumer's City: STAFFORD Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO 2500 HD Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCHK29U93E Date added to File: May, 23 2021
Date Complaint Received: Feb, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 05 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: During normal highway and or city driving, the speedometer will register a rate of speed higher then actual. this speed has been recorded as anywhere from 5 to 50 mph high. when the speedometer is reading high, upon stopping, the speedometer will remain at the amount of speed that it is registering high. for example, if traveling at 30 mph and the speedometer reads 50 mph, when the vehicle is stopped, the speedometer will still read 20 mph. once this problem starts, it is very consistent on its regularity. a simple solution is to repeatedly turn the vehicle off and restart it. the speedometer will drop 5 mph with each cycle until it reaches 0 mph. however, the problem will likely reoccur on the trip that i am about to make. my coworker is having the exact same problem in a very similar vehicle. upon contacting the service department at my local dealership, i was told this problem had been seen on other occasions and the solution is to replace the instrument cluster at an approximate cost of $600.00. *jb