Consumer Complaint Detail

DODGE / RAM 1500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007094890 Incident Date: Jan, 03 2007
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion:rack
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HU18D14S Date added to File: May, 23 2021
Date Complaint Received: Feb, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 03 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The events leading up to the failure are unclear at this time because one day i drove the truck and it was fine. it sat for two days and when i drove it to work it wouldn't steer. at first i thought it was the power steering pump but upon inspection that wasn't it. it was however low on fluid a bit but not enough to cause it to be steering the way it was. as i put fluid it i watched it go right through to the bottom of the truck. further inspection revealed that the steering rack was leaking past a seal and the entire rack had to be replaced. now this is a 2004 dodge ram 1500 4x4 and should not be having this problem. we don't go off roading with it or anything else that would cause this and for a three year old truck this shouldn't be happening. *jb