Consumer Complaint Detail

DODGE / DURANGO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007094899 Incident Date: Jan, 23 2007
Consumer's City: TITUSVILLE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:transfer case (4-wheel drive)
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1D4HS38N73F Date added to File: May, 23 2021
Date Complaint Received: Feb, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife had our 2003 durango in to the local dodge dealer for service one morning a few weeks ago, since it would not come out of 4 wheel drive and was steering funny and vibrating/clunking. they told her it was still under waranty and a part would have to be ordered (transfer module) for the control of it but it was ok to drive till it came in and could be replaced. none were available and cleveland showeded them on back-order. my wife drove to oil city, pa to pick up parts for me and it caught fire on the way ( she had talked to the dealer a few minutes earlier on her cell phone as the problem was getting worse and they assured her it was ok). she had to pull over and call 911. the fire and police were quick in responding and the fire was put out after a total loss of the vehicle. now the dealer won't do anything about it. my wife could have easily been killed. *nm