Consumer Complaint Detail

KIA / SORENTO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007094952 Incident Date: Feb, 02 2007
Consumer's City: IRON Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SORENTO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 30 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2004 kia sorento two years ago. it was not long before i began to experience numerous problems with my vehicle. tail lights/brake lights burning out frequently which is a major safety issue since i deliver rural usda mail. now my transmission is broken!! kia-duluth asked if i had had the transmission flushed at the specified mileage and that they will need verification of this. (i knew immediately their objective was to not honor their warranty (10 years/100,000 mile warranty if i had not flushed the transmission). i faxed them the receipt indicating the transmission had been flushed. i contacted kia-duluth the following day because i had not heard from them. he said he had not heard back from kia yet to authorize the repair. this vehicle has caused me so much lost work time, stress and has been emotionally draining for the past two years. kia's deceptive advertising - i believed that since kia was offering a 10 year/100,000 mile warranty, their vehicle must be really good. boy was i wrong! kia is building vehicles with defective parts and materials and has set-up their warranty plan to be able to void them from having to honor their warranty plan and having any responsibility. for further complaints on kia vehicles, please contact the better business bureau and attorney general offices across the country and you will find numerous complaints. numerous complaints by consumers are also located at the following websites: www.my3cents.com and www.consumeraffairs.com. kia needs to be investigated and put a stop to their scamming and defrauding the consumer and before someone gets seriously hurt or killed due to numerous defective parts in their vehicles. *nm