Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095027 Incident Date: Feb, 03 2007
Consumer's City: BUTLER Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:power assist:vacuum
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWAK73C36P Date added to File: May, 23 2021
Date Complaint Received: Feb, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On january 23, 2007, i made an appointment with crestmont vw in pompton lakes, nj to perform the brake line (nhtsa campaign id number : 06v472000 ) and wiper motor (nhtsa campaign id number : 06v470000 ) recalls on my vehicle. i intentionally made the advance appointment for nine business days later, february 2, 2007, to give crestmont vw time to order the necessary parts. during the first visit on february 2, 2007, crestmont vw was only able to repair the wiper motor because of the failure to secure the necessary part for the brake line recall, even with the advance notice of nine business days. shortly after my first visit, on february 4, 2007, the brake part covered by the recall failed and rendered my passat unsafe to drive. my car was towed to crestmont vw, and on february 6, 2007, i was informed that crestmont vw had broken another part while attempting to repair the brake vacuum line. at this time, i was informed that the necessary part was not available until at least the middle of march. *jb