Consumer Complaint Detail

CHRYSLER / SEBRING / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095029 Incident Date: Jan, 12 2007
Consumer's City: COLUMBIA Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SEBRING Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Seat belts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C3EL55R34N Date added to File: May, 23 2021
Date Complaint Received: Feb, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 29 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The airbag light on my 2004 chrysler sebring convertible came one. taking it to the dealer, they indicated the driver's side seat belt pre-tensioner needed to be replaced. it had already been replaced once before under warranty. the dealer stated that the car was 3 months out of warranty that it would be my responsibility to replace it. when i balked, the dealer "gave" me the part and charged me for the labor. i followed up with chrysler indicating that i felt this was a recurring safety related defect and as such, they should fix it for free. i was told that the free part was all the "goodwill" gesture that i would receive. the car currently has less than 14,000 miles on it and a component of the safety restrain system has already failed twice. chrysler does not seem to be concerned, so i am filing a complaint with the nhtsa as i feel that this is not an isolated occurrence. *jb