Consumer Complaint Detail

BUICK / LUCERNE / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095062 Incident Date: Feb, 06 2007
Consumer's City: GILBERTS Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LUCERNE Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HD57277U Date added to File: May, 23 2021
Date Complaint Received: Feb, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 29 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Windshield defroster safety complaint: i have a new 2007 lucerne and i just used it for the first time in a snowfall. unfortunately, the windshield defroster is aimed above the wiper blades, which means that there is no defrosting of the windshield below the wiper blades. as the snow is wiped downwards from the windshield by the blades, it results in the formation of a large clump of ice forming immediately below the wipers, to which the wipers then freeze solid to the ice. since the windshield defroster is aimed above the wiper blades, the ice cannot melt! this is an extremely dangerous situation, because the wiper blades then get coated with ice, freeze to the windshield and will not defrost while they are in their parked position because the defroster is aimed above this parked point. in fact, my friend who also an identical lucerne, just experienced the sudden breakage of the washer fluid line on the wiper blade when the wiper broke free of this ice mass. this is poor design for sure and a real safety hazard! *jb