Consumer Complaint Detail

FORD / FOCUS / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095096 Incident Date: Feb, 09 2007
Consumer's City: CHESTERFIELD Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34N77W Date added to File: May, 23 2021
Date Complaint Received: Feb, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 12 2007
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On an uphill section of road (slight incline) with an automatic transmission in drive while stopped for a stop sign, i released my foot from the brake and before i could step on the accelerator, the car started to roll backwards. i was able to realize what was happening and jammed down the gas pedal to avoid rolling backward into the next car in line behind me. a person crossing the street between my car and the car behind would have been crushed. i never had this happen on any other car with an automatic transmission before. the ford dealer tells me this is normal for a 2007 ford focus with auto transmission. i think it is a safety hazard. this roll back problem is not addressed in the owner's manual. *jb