Consumer Complaint Detail

CADILLAC / DEVILLE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095149 Incident Date: Jan, 31 2007
Consumer's City: WILLOW SPRINGS Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: DEVILLE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:torque converter
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6KD54Y03U Date added to File: May, 23 2021
Date Complaint Received: Feb, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2003 cadillac deville with 70,700 miles. the "service engine soon" warning light appeared on vehicle control panel february 1, 2007. local car repair technician identified and cleared warning code. suggested i take to cadillac dealer if the warning light reappeared. warning light came on again wed, february 7, 2007. i made an appointment with repair shop on february 9, 2007. the torque converter, seals, gaskets and valve were replaced and the car was repaired. old part was not given to me. my concern is this same repair has been necessary for two other cadillac deville car owners that i personally know within the past two years. one vehicle had approximately 60,000 miles on it while the other had 150,000. when speaking with the cadillac customer service associate, i was told there was no recall for my vehicle. they were not interested in details of my repair or concern for a possible defect. *jb