Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095283 Incident Date: Feb, 07 2007
Consumer's City: FRANKLIN Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FMDU85W44Z Date added to File: May, 23 2021
Date Complaint Received: Feb, 13 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 20 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact owns a 2004 ford explorer with an odometer reading of 38000 miles. the contact stated that while driving, both side airbags deployed for no reason. the contact had the vehicle towed to the dealer, and when the dealer diagnosed the vehicle the computer indicated that the vehicle was in a crash. the contact and the dealer knew that the was no crash and when this information was given to the manufacturer, they stated that the diagnoses machine was the information that they considered and that it was no longer their problem. *ak