Consumer Complaint Detail

FORD / TAURUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095320 Incident Date: Jan, 14 2007
Consumer's City: LONDON Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 01 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle started stalling at expressway speeds, most notably when pulling a hill or during acceleration. this progressed to stalling at idle and low rpm speeds, and eventually led to surging and the inability to keep the vehicle running. this problem led to the vacuum boost for the power brakes failing which caused the power brakes to fail unexpectedly and the vehicle would not stop, hit my garage and caused $3000 damage to my home, and $1000 worth of body damage to the front of the vehicle. took the vehicle to 2 different ford dealers. first one stated that it was the fuel pump and pressure regulator, replacing these did nothing but cost $800. second one discovered that the plastic upper intake manifold was cracked at the egr valve and pcv valve locations leading to the engine running too lean. stated that this was a common problem on 2000 to 2007 ford taurus and that even in the small town we live in he replaced 3 or 4 a month even on brand new vehicles, that ford was aware of the problem with this part but would not repair or fix. repairs then totaled an additional $620. *jb