Consumer Complaint Detail

BUICK / RENDEZVOUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095496 Incident Date: Feb, 14 2007
Consumer's City: BROOKFIELD Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: RENDEZVOUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 29 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 buick rendezvous @ 59000 miles needs rear head gasket replaced. first noticed an overheated condition. took it to a monroe shop and was told radiator cap was bad. then it happened again and took it to gm dealership 2-02-07. told that it held pressure and no leaks. found orange snow under car 2-14-07. took it back to dealer and told it is leaking at rear head gasket. cost for replacement is $1500. called buick customer service. they are helping. found that canadians are suing gm for this problem. the gasket material breaks down when dex-cool is used. this problem causes coolant leak. engine seizure, gelled oil and possible replacement of engine can be possible results. i would hate to be driving down the road when the engine seized up. could be an accident waiting to happen. gm called the dealership and will cover some of the cost of the repair and i will pay a deductible amount. i am taking it in to be fixed 2-16-07. *nm