Consumer Complaint Detail

SATURN / ION / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095517 Incident Date: Feb, 14 2007
Consumer's City: BROKEN ARROW Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ION Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8AJ52F24Z Date added to File: May, 23 2021
Date Complaint Received: Feb, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 12 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 4 occasions now, when i leave work at around midnight in frigid weather, i attempt to start my 2004 saturn ion (manufactured in late 2003), and the starter will turn over approximately 1 or 2 revolutions, then stop. immediate subsequent attempts to start simply result in the "click" of the ignition switch. if i wait about 5 to 10 minutes, it will turn over once or twice again, one time, then i must wait another 5-10 minutes before the starter will turn over again. according to a website i was reading, this is a common problem, and is usually due to a defect in the ignition pass lock switch, an antitheft system designed to cut off fuel supply, and some sort of grease that freezes. so far, jump-starts seem to help...but according to that website, simply attempting start, waiting 10 minutes, attempting again, waiting for 10 minutes, and trying again, eventually will start the car. perhaps the time it takes to connect jumper cables is enough to "reset" this pass-lock system. *nm