Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095592 Incident Date: Feb, 08 2007
Consumer's City: CARLSTADT Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had a 2005 jeep grand cherokee limited with approximately 24,000 miles on it. in december 2006 it down shifted itself into low gear while doing a forward speed of approximately 10 mph. i took the car to the local jeep dealer who after keeping it for the day told me that they could find nothing wrong with the vehicle. on february 9, 2007 with approximately 27,500 miles on the same vehicle it did the same thing again only this time at a speed of approximately 20 to 25 mph. the vehicle was basically uncontrollable. i took the car back to the dealer who told me once again that there was nothing wrong with the transmission and, in writing, told me to change my driving habits. they assumed i was down shifting the car by mistake. i had so little confidence in the vehicle that i traded it in on a new car. if this should happen at highway speed and the vehicle slips sideways it will roll over. *jb