Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007095611 | Incident Date: Feb, 14 2007 |
| Consumer's City: ROCHESTER HILLS | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWMD63B9XE | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 15 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 31 2006 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In september of 2006 i purchased a 1999 volkswagen passat from suburban collections at the troy motor mall in troy, michigan. about two weeks ago i experienced severe problems as i was on my way into work. my car took on a mind of it's own. as i turned the corner onto w. 13 mile road in royal oak, michigan my car started to accelerate rather quickly. before i knew it was going 60 mph, without even hitting the gas at all. the most frightening part of all of this was that my brakes wouldn't work do to the fact that the engine was still accelerating. as i pulled off the road and put the car into park the rpm's immediately red lined and the engine was reving. needless to say i took the vehicle to the volkswagen dealership at the troy motor mall. the dealership two days later then told me that i needed to have the throttle body replaced. oddly enough, after this occurred two hours later my car was finished? i picked the car up that friday and drove it for exactly one week without any further problems. well, i got into my car on friday as i usually do and once again my car began to fun by itself. i was extremely frightened driving down rochester road going 70 mph with no available way to stop my car. i made it home safely and contacted my dealership once again. the strange thing is that the same day i received a notice in the mail on friday saying that my part (throttle body) was in at the dealership ready for replacement. so all in all, the volkswagen dealership presented me with false documentation stating that my throttle body had been replaced when in fact it hadn't been and to boot, those people at the dealership sent me away driving a reckless vehicle knowing full well that the problem had not been resolved. i hit curbs, experienced extreme emotional anxiety attempting to drive, stop and control my car. due to the lack of prompt remediation of my vehicle there have probably been more problems added to the vehicle because the original problem was never fixed but was known about. *jb |