Consumer Complaint Detail

FORD / TAURUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095674 Incident Date: Feb, 16 2007
Consumer's City: SEATTLE Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP55233G Date added to File: May, 23 2021
Date Complaint Received: Feb, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 03 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We noticed a puddle of water on the passenger side floor and a burning rubber smell after a very heavy rain storm. we could hear water in the heater system. took the car to a ford service department, where they confirmed a design defect in the cowling which allows rain water to get into the blower motor & resister components. the motor and resister had both been damaged by the water and needed to be replaced (which was not covered under warranty but should have been, due to the design defect). *nm