Consumer Complaint Detail
CHEVROLET / EXPRESS 1500 / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007095710 | Incident Date: Feb, 03 2007 |
| Consumer's City: TWIN LAKES | Consumer's State: WI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: EXPRESS 1500 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GBFG15R821 | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 17 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Two weeks ago our 4 year old 1500 express van, a conversion van, developed transmission problems. the sticker price was over $55,000. the mileage is 42,000 miles. when the chevy dealership told me that the repair cost would be over $3,000, it prompted me to call gm customer service. the result was approximately $500 off of the transmission repair, or a $1,000 buy out to be applied to a purchase of a new gm vehicle. the reason we decided to purchase our second chevy van was because we had very good luck with our 1998 van. i use the word lucky intentionally because it seems that either you are lucky to have a gm product work satisfactorily, or you end up with an unreasonable problem/cost. our current van has been a big problem having died on country roads at 39,000 miles. the cost of that repair was over $600. today, as i mentioned, we were looking a repair cost of over $3,000. all problems incurred with normal usage (no towing, only long trips, and regular 3000 mile oil changes). *jb |