Consumer Complaint Detail

FORD / FOCUS / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095719 Incident Date: Feb, 07 2007
Consumer's City: HOUSE SPRINGS Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:drum:shoes/linings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34N16W Date added to File: May, 23 2021
Date Complaint Received: Feb, 17 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 30 2006
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The brakes began squeaking horribly. i brought it to the dealer to have them fixed. they said it was brake shoes that needed to be replaced--i authorized them to do the repair. less than a day later, the squeak was still as bad. i brought the car back to the dealer a couple of days later to have them look at it again. supposedly, the shop manager test drove it himself and said there was no squeak. he also told me that ford states that it is "normal and expected that the brakes will still squeak until approximately 100 to 150 applications." it still squeaked the next day, and at this point i am well past the 150 brake applications and it sounds just as bad as it did before i ever brought it to the dealer. funny thing is, i was about 8 days out of the warranty period to have it fixed for free. i don't care about spending the money, i just care that i spent $265 and the problem still exists. *jb