Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2004

Components - Details
NHTSA Complaint Number: 007095723	Incident Date: Feb, 17 2007
Consumer's City: HAVERFORD	Consumer's State: PA
Vehicle Transmission Type:	Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT	Model Year: 2004
Vehicle Involved in a Crash: No	Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#:	Date added to File: May, 23 2021
Date Complaint Received: Feb, 17 2007	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: -
Was Original Owner: No	Anti-lock Brakes: No
Number of Cylinders: 0	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: This morning, i started my car to head out to do some errands. since it was cold, i waited for the car to warm up, and as i did, i turned my seat warmer on to level one (the highest is level five) and as i waited for my car to warm up, i noticed a burning smell and saw smoke. i got out of the car, turned off the motor, and found that the seat warmer had burnt a small hole in the seat, and had begun to burn my pants as well. there was no flame, but it was quite distressing. i am awaiting word from the dealer (since it is sunday and they are closed) but i thought this should go on record. *jb