Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095793 Incident Date: Jan, 14 2007
Consumer's City: SALISBURY Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4GP44L05 Date added to File: May, 23 2021
Date Complaint Received: Feb, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 09 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am concerned with overall quality control on this vehicle. i purchased this vehicle new to provide safety and comfort for my growing family. i was disappointed in the vehicles performance and gas mileage during the first several weeks of ownership. i returned the vehicle to the dealership and they replaced the oxygen sensor units that they said where defective. several months later the heater/air conditioning blower went out. next with less than 20,000 miles on the vehicle i had to replace the brakes. now with less than 28.000 miles on the vehicle i noticed that the passenger side floor was soaked, the vehicle was making unusual sounds when turning and the passenger side door would not close automatically. at the dealership i found out that the rack and pinion steering unit had failed along with the the cable on the passenger side door. on investigation of the water leak the dealership found that the passenger side pillar had not been sealed properly to the roof causing water to run into the van and rot the carpet. while the vehicle is in for repairs the dealership is also replacing the heater/air conditioner blower which is making grinding sounds again. *nm