Consumer Complaint Detail
FORD / EXPLORER SPORT / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007095800 | Incident Date: Jan, 24 2007 |
| Consumer's City: ATLANTA | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMYU60E52U | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 18 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 12 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: At 55,350 miles my 2002 ford explorer sport's transmission would flare when shifting from 2nd to 3rd gear. when i took it to the dealership, i was told that i had a solenoid malfunction in my transmission; therefore, affecting other components of the transmission. i was told by the dealership that my transmission would need to be rebuilt. miles wise, i still had a little under 5,000 miles until the warranty expired, years wise, i was at 5 years 74 days. needless to say, this problem cost me $2168.38. i don't think vehicle at 55k miles should need a rebuilding of a transmission. i think i should be reimbursed in some way for the cost.....even though i went over the warranty by 74 days. *nm |