Consumer Complaint Detail

DODGE / CARAVAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007095831 Incident Date: Jan, 26 2007
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4GP25R83B Date added to File: May, 23 2021
Date Complaint Received: Feb, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 12 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After auto repair shop change the transmission fluid in my 2003 dodge caravan with 3.3l engine (at around 45,000 miles), there is very rough downshifting of the transmission. they used mopar oem transmission fluid and filter. the problem is especially visible when downshifting from 4th to 3rd gear. there was also a little beat rough downshifting before car came to stop, so i believe between the 2nd and 1st gear. this a common problem, and i do not feel safe when it occurs, because the wheels can spin on the wet or snowy roads. definitely it should be recalled, since a lot of people complain about the same problem on the internet: "the problem you described is called "bump shift" and is pretty common with the 604/41te. depending on the year, the tcm may need "flashed" or the solenoid pack may be faulty. you'll need to see the dealer to check the tcm, while your there you can get the codes checked.", "the trans controller will take for ever to do a relearn on its own. you will get to the point of dumping it in the river before the bump shift will go away. basically it is a 4th to 3rd gear downshift bump, and the quickest way to get rid of it is to have your dealer do a quicklearn on the trans control module. takes all of 45 seconds to reset the transmission controller and give it a new set of baseline values. do not add any aftermarket additives to the transmission fluid.", "had the same problem. they had to replace the electronic shifting module. fixed the problem and was covered under warranty." additional information from many drivers complaining about the same problem can be found on: http://www.dodgeforum.com/m_599921/tm.htm. *nm