Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007095865 | Incident Date: Jan, 10 2007 |
| Consumer's City: HEBRON | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2005 |
| Vehicle Involved in a Crash: Yes | Component's Description: Suspension:front:control arm:lower arm |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GR48K35C | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 19 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 11 2006 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: When driving in my neighborhood which is a 25 mph zone i applied brakes lightly after just coming out of a turn. at this time i felt a large pop and i had lost complete control of my steering. i immediately struck a parked car that was sitting in the road. a couple hours after my truck was towed to a local chrysler dealership where a claim was processed and sent in. two weeks following an adjuster came and looked at it immediately denying my claim. i got a letter in the mail saying it was not a faulty part and it was not chryslers responsibility. the manager at this chrysler dealer stated that he almost got arguing with the adjuster because he claimed my arm was twisted but there was not a single twist in it. i contacted several people and they all have looked at it giving me letters of opinion that this is due to a faulty part. the control arms on these particular models are made out of pot metal which is grounded up recycled metal melted together. chrysler manufacturer painted them black to give it a cast iron look. the next step was my insurance company, i contacted them, an adjuster came out. my insurance paid for my body damage to be fixed but would not pay for the mechanical parts or the other lady's car because they said it is without a doubt chryslers responsibility. if anyone has had anything like this happen please contact me. i need help with this. *nm |